What is IGFirstERP?
IGFirstERP is a control-first commerce and inventory system that connects stock, sales, staff, websites, WhatsApp, payments, customers, fulfilment, accounts, and owner reporting.
Who should use it?
Best-fit customers range from serious one-location retailers to importers, distributors, manufacturers, health-product brands, wholesalers, and multi-location businesses that need reliable stock and operating records.
What does it cost?
Pricing depends on operational complexity, database load, modules, support lane, and implementation scope. IGFirstERP is not positioned as affordable ERP; it is ROI-driven infrastructure for serious operators.
How does implementation work?
We review the business, recommend the smallest viable control plan, clean up the operating structure, configure workflows, and support adoption.
Who is not a fit?
Business size alone does not decide fit. The system works where products and stock matter and the team is willing to record activity, clean setup data, and follow the agreed workflow.
What transformation should happen?
The business should move from founder-dependent supervision to a system where stock, staff actions, pricing, transfers, and exceptions are visible and reviewable.
How does IGFirstERP reduce stock leakage?
IGFirstERP helps reduce leakage by enforcing stock movement records, role permissions, audit trails, inventory restrictions, variance visibility, and operational reporting.
Can IGFirstERP build an ecommerce website?
Yes. IGFirstERP provides a Website and Online Store path with controlled page publishing, product visibility, location inventory, supported custom domains, payment setup, shipping setup, and launch-readiness checks.
Does IGFirstERP POS work offline?
The supported native POS can queue eligible offline sales using locally available catalogue and pricing data, then replay them with request-identity controls when connectivity returns.
Can online and in-store sales use one inventory record?
Yes. Configured IGFirstERP Website and POS sales can use the same operating inventory authority, while existing WooCommerce websites use mapping, monitoring, reconciliation, and recovery workflows.
Can several sales staff use one business WhatsApp line?
Yes. A configured business-owned line can feed a shared Sales Inbox where conversations remain visible and one salesperson deliberately claims each thread before moving it through order, payment, fulfilment, and follow-up work.