IGFirstERP guides
Make the day easier to run.
Practical help for keeping an eye on the business, serving customers and making sure the work gets finished.
IGFirstERP on Android
You step away from the shop, but the day does not stop. You still need to know what came in, what moved and what needs your attention.
- Install IGFirstERP from its official Google Play listing.
- Sign in with your business account.
- Open the task you came to do: check a sale, receive stock, review a count or follow up with your team.
- When you finish, look for the saved result before moving on.
You’re done when…
You’re done when you can see the result of your work in your business account.
IGFirst POS on Android
The queue is growing. Your cashier needs a clear way to finish each sale while you keep the shop’s stock and receipts in view.
- Install IGFirst POS from its official Google Play listing.
- Sign in with the cashier’s business account and choose the right selling location.
- Search for or scan the item, then check the quantity and price with the customer.
- Complete the sale and make sure the receipt is saved.
You’re done when…
You’re done when the sale and its receipt are visible in IGFirstERP.
Receipt printing and offline selling depend on your setup and supported equipment.
Install IGFirstERP on your iPhone
You need to review stock, sales and the work that needs attention when you are away from your desk.
- Open https://mobile.igfirst.com.ng/connect in Safari on your iPhone.
- Tap Share, choose Add to Home Screen and keep Open as Web App enabled if your iPhone shows that option.
- Open the new IGFirstERP icon and sign in with your authorised business account.
- Complete a supported task and confirm the saved result in the same business account.
The sign it worked
The Home Screen icon opens IGFirstERP and your completed work appears in your business account.
Before you begin
An internet connection is required to save work. Biometric unlock, native push and Bluetooth printing are not in this web release. The native iOS app is upcoming without an announced date.
Publish a product with an owned route
Product photos and prices scattered across accounts leave the owner unsure what was posted.
- Choose the exact product, variation, media and stock location.
- Review the destination-specific caption, price, order link and media preview.
- Choose a connected Telegram destination or another route that shows ready in your workspace; use manual share when that is the available path.
- For scheduled routes, review the time and approval state; after sending, inspect each destination result and retry or repair failures.
The sign it worked
Inspect the route status and provider result; a prepared manual share is not a delivered post.
Before you begin
Instagram and TikTok direct publishing depend on provider approval and eligible accounts. TikTok direct publishing is immediate only. Official WhatsApp Groups publishing is pilot-gated.
Prepare and publish Website Studio changes
A product can look ready online while its location, price or checkout path is not.
- Choose the website location and review connected products and prices.
- Edit the page or product presentation and save the draft.
- Preview the exact saved revision, then review domain, payment and shipping readiness.
- Publish that revision and verify the live product and checkout path.
The sign it worked
The published revision, location and visible product match the approved preview.
Before you begin
A saved draft is not a public website change; domain and provider checks may still be required.
Take a paid order through fulfilment
Payment confirmation can be mistaken for completed picking or delivery.
- Open the paid order and confirm whether it is held, ready to prepare or awaiting a different action.
- Assign the package identity and record picking and packing work.
- Record dispatch, pickup or transport-park handoff with the responsible user and any exception.
- Confirm customer collection or delivery only when the configured evidence supports it.
The sign it worked
The package trail and customer-facing status show the same actual stage.
Before you begin
Sending to a transport park is an opt-in service and does not prove customer collection.
Investigate a WooCommerce mismatch
A failed link can leave shop and website availability out of step.
- Confirm the WooCommerce store identity and the product or variation mapping.
- Check which stock location has authority and inspect the affected order or inventory event.
- Review the reconciliation or hold reason and use the authorised retry path.
- Verify the resulting website quantity or order state after recovery.
The sign it worked
The mapped product, location, order and retry result agree after reconciliation.
Before you begin
External webhooks and queues can delay work; a retry should not be described as successful until the result is checked.
Review a Cortex-assisted Telegram task
A channel task should not begin with the wrong destination or content.
- Connect a permitted Telegram channel or group through the scoped setup path.
- Review the connection identity, permission state, proposed caption and media sample.
- Approve the exact task configuration or save it for later.
- Start the reviewed workflow and inspect its delivery state.
The sign it worked
The started task uses the same destination and content configuration that was approved.
Before you begin
Connection checks do not send a public post; provider and channel permissions still govern delivery.
Use staff reports for owner review
Staff explanations arrive late and do not match the system figures.
- Have each authorised staff member submit the report for the correct period.
- Keep explanations and correction notes separate from the locked system figures.
- Review exceptions, assign named follow-up and close only the work that is resolved.
The sign it worked
The owner can see who submitted, the system figures and the unresolved next action.
Before you begin
A report strengthens review; it does not replace physical counts or management judgment.