Before IGFirst OS
The operating gap
- Quantity-based discounts depended heavily on staff memory.
- Staff had to remember pricing levels, creating room for mistakes.
- Bulk pricing needed more consistency across sales workflows.
Named customer case study
How Maven Essentials built quantity-based pricing and omnichannel selling control
Maven Essentials needed pricing rules that did not depend on staff memory. IGFirst OS helped structure quantity-based price reductions and improve consistency across sales workflows.
Published 2026-06-16 · Metrics last verified 2026-06-16
Business scale
Estimated approved ranges
Estimated monthly sales range
₦150 million - ₦320 million
Estimated range provided for case study approval.
Estimated stock value under management
₦900 million - ₦2.5 billion
Estimated range provided for case study approval.
Operational complexity
What IGFirst OS had to control
Pricing logic
Quantity-based price reduction
Staff dependency
Reduced dependence on staff memory
Omnichannel consistency
Improved across sales workflows.
Customer quotes
What the operator said
“Our products required price changes based on quantity, and that was difficult to manage manually.”
“Before IGFirstERP, staff had to remember pricing levels. That created room for mistakes.”
“IGFirstERP helped us make quantity-based pricing more structured and consistent.”
Quotes preserve IGFirstERP where that was the legacy product name used in the approved customer wording. The public product name is IGFirst OS.
Business profile
Maven Essentials
- Industry
- Complementary products and omnichannel selling
- Channels
- Sales workflows with quantity-based pricing
- Operational challenge
- Reduce pricing mistakes by replacing staff memory with structured pricing rules.
What changed
The workflows implemented
- Quantity-based pricing rules were structured in IGFirst OS.
- Staff pricing escalations reduced after pricing rules.
- Bulk order consistency improved after structured pricing.
- Omnichannel pricing consistency improved across sales workflows.
Measured results
Approved metrics only
| Metric | Before | After IGFirst OS | Result |
|---|---|---|---|
| Staff pricing escalations | Staff needed owner confirmation for complex pricing. | Reduced after pricing rules. | Less dependence on manual pricing decisions. |
| Bulk order consistency | Quantity pricing was harder to enforce consistently. | Improved after structured pricing. | More reliable bulk-pricing behavior. |
| Omnichannel pricing consistency | Pricing logic needed to work across channels. | Improved across sales workflows. | More consistent pricing experience. |
Why it matters
Buyer-facing interpretation
Maven Essentials proves that operational control is not only stock quantity. Pricing rules, staff memory, and bulk order consistency can also become leakage points.
Maven Essentials used IGFirst OS to reduce dependence on staff memory and make quantity-based pricing more consistent across sales workflows.
Operations Fit Call
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