WhatsApp Sales-Team Ownership and Handoff SOP
A daily SOP for Nigerian sales teams using one WhatsApp line across sales, payment review, picking, dispatch, and follow-up.
WhatsApp Sales Control
Operator guides for conversation ownership, WhatsApp orders, payment review, fulfilment, and team handoffs.
WhatsApp Business App vs a Controlled Sales Inbox
Understand when WhatsApp Business is enough and when a Nigerian sales team needs ownership, orders, payment review, and fulfilment records behind the conversation.
Review WhatsApp Payment Proof Without Losing the Order Trail
Keep transfer evidence attached to the customer and order until an authorised person approves, rejects, or follows up.
Move WhatsApp Orders Through Picking and Dispatch
Keep paid WhatsApp orders visible through picking, confirmation, dispatch, delivery follow-up, and exception recovery.
Turn WhatsApp Conversations Into Controlled Orders
Move a WhatsApp enquiry into a reviewed customer, product, quote, checkout, or order record without rebuilding the sale later.
How Multiple Sales Staff Can Use One Business WhatsApp Number
A practical ownership model for Nigerian sales teams sharing one business WhatsApp line without hiding who is responsible for each customer.